Cinco de Mayo coincides with Redondo Mortgage Center’s anniversary.
RMC marks this milestone year by looking back on the ideals
and principles that established the compnay. The RMC tradition of excellence and
integrity is founded on one pioneer, Amir H. Amiri. Aided by some of the best
management talents and dynamic agents in the South Bay, RMC has become among
the most trusted mortgage companies in its service area, including a multitude
of Hispanic clientele.
From a fledgling company in 1989, it has evolved into a
respected and stable financing company in Redondo Beach—sought after for its
professionalism and excellent customer service.
As broker and president, Amir’s extensive experience in the
financial arena paved the way for RMC’s continued growth and success—not an
overnight feat. “I was renting a small
office space in the same building where we currently hold office.” Amir recalls
fondly. “I had to come in very early everyday so I can accomplish all the
documents I had to type. Back then, computers were scarce and mistakes you make
on the typewriter means you had to start over from the beginning!” Amir
continues laughing.
Shortly after, Amir started having loan clients. Then loan
closings. Then these clients referred their friends. Then these friends
referred their families, and so on. Not only that, those primary clients of
Amir kept coming back to him to refinance, to buy a new home, or upgrade to
another. The experience of working with Amir “has been great!” written on a note
from Amy Boylan of Redondo Beach. “I thank him for his and his staff’s help
with the new house and all the other houses.”
Through the ups and downs of the market, Amir’s strategic
thinking and prudence has always cushioned the company. RMC has always been fortunate to sustain its operations. “It is in
these times that we become innovative and persevering. Moreso, this is the time
when customers seek reliable companies whom they can count on. And this is when
we rely on our integrity to carry us through.” Amir speaks of the steady flow
of customers they service whether the industry is up or down.
“If there’s one thing that RMC capitalizes on, that would be
credibility.” Shares Mara Gaborro, Corporate Communications Head and with RMC for nearly 10 years. “In all of our transactions, we have always been upfront and
honest with our clients. We educate them and take time to explain how the
process works and what the real situation is. We go beyond sales. We assist in
rebuilding their credit, mapping out a financial plan for their future, and
even keep in touch with them long after their first dealing with us.”
As Redondo Mortgage Center celebrates another year, it
can only attribute its success to its clients who have been
instrumental in sustaining the flow of its business. Their patronage and
referrals are the reasons why Amir and the entire RMC team build their ideals
on the values and principles of excellent customer service.
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